Our jewelry is crafted from high-quality materials, including sterling silver, 18K gold plating, stainless steel, genuine gemstones, and hypoallergenic metals. Each piece is designed to be both elegant and durable.

To maintain the beauty of your jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store pieces in a dry place and gently clean them with a soft cloth.

We accept returns within 14 days of delivery for unworn items in their original packaging. Please note that sale items and personalized pieces are final sale. Visit our Refund Policy for more details.

Orders are processed within 2-3 business days. Standard U.S. shipping typically takes 3-7 business days, while expedited options are available at checkout.

Please note that during periods of inventory restocking or high demand, processing times may be slightly longer and may take an additional 2-3 weeks. We will notify you if any delays occur, and we appreciate your patience as we work to fulfill your order as quickly as possible.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at customersupport@parvenir.shop with your order number and photos of the issue. We’ll be happy to assist you with a replacement or refund.